In order to offer the best possible service we have developed agreements in collaboration with the best couriers in order to always guarantee a quality service from order to delivery.

Shipping costs vary based on the country of destination and the volume of the product purchased, you can check the shipping cost before completing the purchase in the cart. The price indicated before proceeding with registration is system price, therefore it does not take into account the destination and volume of the product.

To verify the shipping costs, just add the desired products to the cart: our system will automatically calculate the cost for your location. The shipping cost is charged to the customer, except for ongoing promotions.

Once the shipment has been made, you can monitor the shipment in real time directly online in one of the following ways:

• By clicking on the link with the number of the waybill (AWB) that you will find on our shipping confirmation e-mail
• Recalling (after logging in) in your "Order History" section and clicking on the shipping number
• Entering the consignment letter number (AWB) on the websites of the respective couriers.

All our items leave the warehouse with the packaging in perfect condition.

ATTENTION: After order confirmation, the supplier takes from 24 to 48 working hours to prepare the package to be entrusted to the courier.

* Estimated delivery times are provided on working days (weekdays). If the recipient is not present at the time of delivery, the courier will try to deliver a second time, after which the order will be kept in the courier's depots up to our notice. Delays in deliveries due to bad weather or strikes may occur in mountain or island locations. Please contact us for any change in the shipping address.