In order to offer the best possible service we have developed agreements in collaboration with the best couriers in order to always guarantee a quality service from order to delivery.
Shipping costs vary based on the country of destination and the volume of the product purchased, you can check the shipping cost before completing the purchase in the cart. The price indicated before proceeding with registration is system price, therefore it does not take into account the destination and volume of the product.
To verify the shipping costs, just add the desired products to the cart: our system will automatically calculate the cost for your location.
The shipping cost is FREE IN ITALY.
Once the shipment has been made, you can monitor the shipment in real time directly online in one of the following ways:
- By clicking on the link with the number of the waybill (AWB) that you will find on our shipping confirmation e-mail
- Recalling (after logging in) in your "Order History" section and clicking on the shipping number
- Entering the consignment letter number (AWB) on the websites of the respective couriers
- The shipping status on the courier's website is only updated once the package arrives in the destination country.
All our items leave the warehouse with the packaging in perfect condition.
ATTENTION: After order confirmation, the package will be handed over to the courier within 48 working hours.
* The estimated delivery times are provided in working days (weekdays), the estimated delivery times are indicative, because they depend on various factors (volume of the package, etc ...). If the recipient is not present at the time of delivery, the courier will try to contact the customer and deliver a second time. If the customer is not available even for the second delivery attempt, the package will be stored in the courier's warehouses, thus charging the customer for shipping. Delays in deliveries due to bad weather or strikes may occur in mountain or island locations. Please contact us for any change in the shipping address.